Frequently Asked Questions
Do you offer FREE SHIPPING?
Yes, we offer free shipping within the U.A.E for all orders. You don't need a special code, this is automatically calculated when you check out.
What are Gangnam Styles operating hours?
Our website of course is open 24 hours, 7 days a week. And we'll respond to your emails as quickly as possible between the hours of 8am and 6pm.
How do you ship Gangnam Styles items?
We ship our items with love to your door via Postaplus Couriers. Everything includes a tracking number and insurance. A shipping notice with the tracking number is e-mailed to you when shipped. All items are inspected before shipping to ensure quality and packaged securely to make sure that the products arrive safely.
When will I get my order?
Delivery of items in the U.A.E takes 3 - 5 days.
How do I know my package has shipped?
We ship out twice a week on Wednesdays and Sundays. Gangnam Styles sends out a confirmation e-mail after we ship out. We also send tracking numbers for all purchases. All orders usually ship within one week of purchase. If you need it sooner, please contact us at email@example.com and we will do our best to accommodate your requirements.
Do you ship internationally?At this time we only support domestic shipping in the U.A.E through the website. However, we can ship to other GCC countries on a case by case basis. Please contact us at firstname.lastname@example.org
Do you accept returns?
Yes, of course. We want you to love your purchase. If you are not happy for any reason, we will accept your return if you notify us within 5 days of delivery. We do not offer refunds but will exchange your purchase for an item of equal value or for store credit. Please send us an e-mail at email@example.com and we will give you easy step by step instructions on how to complete your return. The item of course must be unused and in the same condition as you received. We do not refund shipping costs and customer will have to pay return shipping. Please read our full Return Policy or contact us with any questions.
What form of payment do you accept?
We have a secure payment option for everyone. In the U.A.E we accept Cash on Delivery, Bank Transfer, Visa, Mastercard, American Express and Diners Club.